Practice Closed for Bank Holiday

Please note: All practice sites will be closed on Monday 26th August 2024 for Bank Holiday and will re-open again on Tuesday 27th August at 8:00am. If you require out of hours medical assistance, please visit NHS 111 online, call NHS 111 or in the event of an emergency, please call 999.

Accessible Information Standard

The standard aims to make sure our patients, or their carers, with a disability, sensory loss or impairment are provided with information they can easily read or understand with support, for example large print, so they can communicate effectively with health and social care services
If you have any information or communication support needs relating to a disability, impairment or sensory loss please let us know your preferred communication method.   

Making Health Care Information Accessible

The aim of the accessible information standard is to make sure that people with a medical condition which affects their ability to communicate, get information that they can access and understand, and have any communication support they might need

The standard tells organisations how to make information accessible to people in the format they need, as well as support people’s communication needs, for example by offering support from a British Sign Language (BSL) interpreter, deafblind manual interpreter or an advocate.

Our Communication with You

At our Practice, we want to make sure that we are communicating with you in a way that is easy for you and that you can understand:

  • We want to know if you need information in a specific format e.g. braille, large print or easy read
  • We want to know if you need to receive information in a particular way
  • We want to know if you need someone to support you at appointments e.g. a sign language interpreter or an advocate
  • We want to know if you lip read or use a hearing aid or communication tool