Bridget RobertsPractice Director
Bridget provides the operational and strategic leadership for the practice. She helps shape partnership decisions and is responsible for governance, PR, innovation and change management. Bridget supports the GP Partners and forms an effective conduit between the clinical and non-clinical teams.
Bridget directly leads the practice management team comprising; Finance, HR, Operations and Estates. She is also the practice management representative for all practices in East Leicestershire and Rutland Clinical Commissioning Group (CCG).
Adrian West-ToomsAssistant Practice Director
As Assistant Practice Director, Adrian supports Bridget and the Partners with the day to day running of the practice. Adrian directly manages the Administration, Secretarial and Safeguarding Teams and supports them in all aspects of internal and external systems and processes.
Adrian is responsible for patient liaison, which incorporates patient feedback including; compliments, suggestions and complaints.
As part of that support Adrian is also responsible for the practice General Data Protection Regulations (GDPR) and ensures that all data is controlled, accessed and removed as appropriate.